**** BEGIN LOGGING AT Tue Mar 05 02:59:57 2019 Mar 05 10:33:07 Hi, sorry I dropped out for a week. Still trying to resolve this flash-hang as I have a bricked device right now. Is it worth contacting Planet Computers or does following the Linux flash steps invalidate any warranty? Mar 05 10:38:42 doesn't planet provide the linux flash steps themselves? why would it void warranty? Mar 05 10:39:23 http://support.planetcom.co.uk/index.php/Linux_Flashing_Guide Mar 05 10:41:53 That’s what I followed, but the process did not complete so the device is dead Mar 05 10:42:09 I wasn’t sure if I would be better working with folk here to figure it out Mar 05 15:38:00 have you tried the unplug eveyrthing and hold power and the side button until it comes back on ? Mar 05 15:43:27 usually if flash fails you can just restart, yes **** ENDING LOGGING AT Wed Mar 06 02:59:57 2019