**** BEGIN LOGGING AT Wed Jan 18 02:59:56 2023
Jan 18 04:16:55 <Guest53> I am an engineer with eInfochips, a subsidiary of Arrow Electronics, and have a question from one of our end customers. As one of your distributors, we would like to request the following information:
Jan 18 04:16:55 <Guest53> In words of customer “I connected the board to USB C, and I want to run the system, but the system is not powered up. No LED lights are flashing. Is there any way to fix the issue?”
Jan 18 04:19:24 <Guest53> Any update?
Jan 18 04:25:53 <set_> Hello...I am not affiliated but I can answer.
Jan 18 04:27:01 <set_> What image are they running? They may need a new image or if they refuse to put a new image on their board, the ______, then they will need to perform some type of community support.
Jan 18 04:27:57 <set_> Did they try to install an image w/ Etcher?
Jan 18 04:29:31 <set_> Sorry.
Jan 18 04:29:43 <set_> Guest53: I was asking and replying to you.
Jan 18 04:32:33 <set_> Hello?
Jan 18 04:32:50 <set_> Now, what did I do? Oh well, off to the night world!
Jan 18 04:58:29 <Guest53> I connected the board to USB C, and I want to run the system, but the system is not powered up. No LED lights are flashing. Is there any way to fix the issue?
Jan 18 05:10:16 <Guest53> ?
Jan 18 05:40:34 <Guest53> ?
Jan 18 06:07:06 <Guest53> ?
Jan 18 08:11:50 <zmatt> Guest53: maybe it's not connected to a port that can supply adequate power?
Jan 18 08:14:14 <Guest53> Any other possible reason
Jan 18 08:14:50 <zmatt> dunno, but this is the first thing that comes to mind
Jan 18 08:19:09 <zmatt> if the usb port can't supply 3A, try using a separate 5V/3A power adapter connected to the barrel jack next to the usb-c port
Jan 19 00:45:27 <set_> Did that person ever figure out if the board, the _______, was working or not?
Jan 19 01:29:05 <rcn-ee> they were a middle person, customer support between end user and the company that sold it..  they should really just use there disti contacts..
Jan 19 01:37:00 <set_> aw
Jan 19 02:18:59 <set_> I see amazon.smile is going down. You guys may want to stop the service. They were only accepting pennies on the hundreds anyway.
Jan 19 02:20:04 <set_> Oh and GenTooMan: I broke apart the PSU.
Jan 19 02:20:23 <set_> It seems everything on the Silkscreen is an awesome helpful instance!
Jan 19 02:20:42 <set_> G for GND and 5v for 5v.
Jan 19 02:20:55 <set_> That driver is going to work just fine!
Jan 19 02:21:20 <set_> Too bad they do not have the schematic freely available.
Jan 19 02:21:50 <set_> J?
Jan 19 02:21:56 <set_> This is one I do not understand just yet.
Jan 19 02:22:10 <set_> I bet P is PWM too!
Jan 19 02:24:39 <set_> I have not researched the chip on the Stellaris yet. I kept getting asian characters on google.
Jan 19 02:24:48 <set_> So, this will be in time.
Jan 19 02:24:59 <set_> But...so far, that BBG will work just fine!
Jan 19 02:36:24 <set_> photos on the way, GenTooMan, in case you have ideas...
Jan 19 02:38:27 <set_> https://imgur.com/a/P2VjL0t shows three photos. There is no J. I can see everything now!
Jan 19 02:40:19 <set_> P is power. PWM comes from the Stellaris.
Jan 19 02:40:20 <set_> Okay!
Jan 19 02:41:43 <set_> The line unaccounted for now is the GND on the gas laser.
Jan 19 02:42:06 <set_> I have the Super Power line for the gas CO2 laser.
Jan 19 02:47:00 <set_> There is some sort of filter in the laser... Hmm.
Jan 19 02:47:45 <set_> so, maybe there is no GND for the laser? The GND is what hits that awesome piece of wood to sinter?
Jan 19 02:48:28 <set_> Anyway, off to read on some laser stuff. Sintering and cutting!
Jan 19 02:56:21 <set_> Google officially has turned on me...
**** ENDING LOGGING AT Thu Jan 19 02:59:56 2023