**** BEGIN LOGGING AT Thu Jul 22 02:59:56 2010 Jul 22 09:10:01 http://www.pogoplugged.com/ Jul 22 13:47:25 Hi Jul 22 13:47:51 blathijs are you there? Jul 22 13:49:31 Josemi: Yup :-) Jul 22 13:50:10 Im having right now misconfigured problem, and after 15min it hasnt gone Jul 22 13:50:16 I am on my phone Jul 22 13:50:53 I have tried to reboot the fonera, but orange screen doesnt gone Jul 22 13:51:53 what can be happening? Jul 22 13:52:30 Before I have tried to install the fix you commented on the ticket, but I was not able Jul 22 13:52:55 I got an error that I commented in the ticket Jul 22 13:54:08 Josemi: I think this might be a DNS cache issue Jul 22 13:54:25 Josemi: Does it happen also with a site that you haven't visited before today? Jul 22 13:54:40 Josemi: Also, does the Fonera dashboard show that your internet connection is connected? Jul 22 13:54:43 OldMan1: Hi, Hans :-) Jul 22 13:54:46 I will try Jul 22 13:55:29 blathijs: New here. Just testing. Jul 22 13:55:52 all pages, not only ones that I visited today Jul 22 13:56:45 The Dashboard has at the top the fonera status icon with an X Jul 22 13:56:51 Josemi: Also, I've replied to the ticket regarding your text file busy issue Jul 22 13:57:16 Josemi: What does "internet connection" at the lower left say? Jul 22 13:57:29 Hm, are you using your Fonera for IRC right now? Jul 22 13:57:40 nop Jul 22 13:57:46 ah :-) Jul 22 13:58:03 I am on my smartphone throuth 3G Jul 22 13:58:29 sorry for my low speed answers ;-) Jul 22 13:58:38 :-) Jul 22 13:58:41 On the left corner, fonera says: Jul 22 14:02:10 firmware: 2.3.6 uptime: 7 min connection type: ppoe IP: 87.222.124.92 gateway: 87.222.124.92 dns: 87.216.1.65 public wifi: FON_INTERNET_GRATIS private wifi: MyPlace cifrate: wpa2 IP: 192.168.10.1 Jul 22 14:04:55 ? Jul 22 14:08:05 ... Jul 22 14:10:08 blathjis? Jul 22 14:12:34 :-( Jul 22 14:14:25 blathjis... Jul 22 14:16:49 Josemi: Hmm, that looks like it should work Jul 22 14:16:58 Josemi: Still getting the orange page? Jul 22 14:18:14 lets try Jul 22 14:18:45 yes :-( Jul 22 14:20:47 what can be happening? Jul 22 14:22:02 Not sure. I would have expected the Fonera restart to help... Jul 22 14:22:08 Josemi: Could you get a logread? Jul 22 14:22:20 yes Jul 22 14:22:53 i have it Jul 22 14:23:11 but I dont know how to show you it Jul 22 14:27:04 ¿? Jul 22 14:27:34 I can not pastebin it because of orange page Jul 22 14:29:15 blathjis? I have tried to make a 'ping' to my domain with the fonera using putty and it works Jul 22 14:29:38 i dont know if this helps Jul 22 14:30:57 i think i will set factory settings Jul 22 14:31:07 :-( Jul 22 14:31:16 and lets see if it works Jul 22 14:31:33 because i need internet connection for work Jul 22 14:32:14 blathjis? Jul 22 14:32:40 Josemi: Could you try: logread | nc 94.142.244.14 5900 Jul 22 14:32:52 That should send the logread straight to my server :-) Jul 22 14:33:04 yes Jul 22 14:34:08 done Jul 22 14:35:11 anything else? i have to reset to factory settings, so I can work Jul 22 14:36:25 anything before i make factory reset? Jul 22 14:37:11 blathjis Jul 22 14:38:25 Josemi: one minute Jul 22 14:39:05 Josemi: You could try running /etc/fonstated/Online Jul 22 14:39:09 sorry, I am factory reseting now Jul 22 14:39:14 that should remove the orange page redirect Jul 22 14:39:22 Factory settings should work fine as well, I guess :-) Jul 22 14:39:45 let see Jul 22 14:39:57 connecting to the fonera by wifi... Jul 22 14:41:46 what is de default dashboard password? Jul 22 14:44:47 Nothing, I think Jul 22 14:44:54 bye Jul 22 14:45:11 Didn't you get the wizard asking you to set a password? Jul 22 14:45:30 Or perhaps "Factory reset" really means resetting to the state after the last firmware upgrade... Jul 22 14:47:04 Hello! Jul 22 14:47:11 I´m on PC Jul 22 14:47:48 This is the logread from before, that I was not able to pastebin: Jul 22 14:48:13 http://pastebin.com/cymgpFNC Jul 22 14:54:05 blathjis? Jul 22 14:55:35 yes Jul 22 14:55:47 I'm still not sure what caused your problem. Is it gone now? Jul 22 14:56:15 Yes (now that I had done a factory reset) Jul 22 14:56:26 Im looking at your comment on the ticket Jul 22 14:56:34 I have just downloaded fix Jul 22 14:56:41 ok, good :-) Jul 22 14:56:48 Is necessary to reboot? Jul 22 14:56:52 yes Jul 22 14:56:58 Ok. Jul 22 14:57:12 Lets reboot... Jul 22 15:02:00 Just rebooted Jul 22 15:02:06 k Jul 22 15:02:07 And found a bug: http://trac.fonosfera.org/fon-ng/ticket/868 Jul 22 15:03:32 Thanks a lot for your help, and lets see if the fix works Jul 22 15:09:37 Josemi: I'm already looking at the bug :-) Jul 22 15:10:35 Great! Jul 22 21:02:17 hi Jul 22 21:02:21 anyone alive here? Jul 22 21:04:10 * blathijs is Jul 22 21:04:18 Last time I checked anyway :-p Jul 22 21:05:19 i need some help with a fonera 2303b i just got from ebay Jul 22 21:05:25 i am having massive trouble with it Jul 22 21:05:44 What kind of trouble? Jul 22 21:05:46 i was able to get into it and set up various stuff but both the private and open wifi was very unstable Jul 22 21:05:51 kept dropping connections Jul 22 21:06:08 i managed to upgrade it to the latest firmware, but still had problems. i could get it to connect with one computer but not others Jul 22 21:06:10 What firmware version? Jul 22 21:06:12 and my mobile phone wouldn't even see it. Jul 22 21:06:26 Is that a HTC Magic by any chance? Jul 22 21:06:45 the latest i just downladed 20091008_F2303_2.3.0.0 Jul 22 21:06:46 it is an HTC G1 Jul 22 21:06:53 i just got the phone too so i dont know much about it either Jul 22 21:07:01 but i was trying to configure this with a mac book Jul 22 21:07:12 i had to shut off the open wifi just to get the private one to work a little bit Jul 22 21:07:19 but then my xp machine kept timing out when connecting to it Jul 22 21:07:22 We've seen some issues with the HTC magic, which should be fixed in the 2.3.6.1 release (which we hope to release in the coming weeks) Jul 22 21:07:30 However, 2.3.0.0 is not the latest firmware Jul 22 21:07:34 i tried to reset it with tbe button on the back and now i can't even get into the fonera admin page anymore Jul 22 21:07:35 it's not? Jul 22 21:07:42 well, i clicked some support link and it took me to that one Jul 22 21:07:54 Do you know which support link? Jul 22 21:07:55 i just got this because someone stole my original fonera, so i dont know anything about it Jul 22 21:08:00 lemme check Jul 22 21:08:11 Here's the right one: http://download.fonosfera.org/LATEST/fonera2.0n-FON2300/ Jul 22 21:09:24 some wiki or something Jul 22 21:09:33 the problem now is that i can't even get into the admin page Jul 22 21:09:48 i tried resetting the device, unplugging the internet, and plugging it straight into my mac book Jul 22 21:09:51 no go Jul 22 21:09:56 Hmm, that's weird Jul 22 21:10:23 gonzobrains: Did you try a factory reset? e.g., keep the button pressed for 15 seconds or so? Jul 22 21:10:40 lemme try that now Jul 22 21:10:49 hold it, power on, then release after 15 secs? Jul 22 21:11:38 I think you can just press it while it is powered on Jul 22 21:11:56 Pressing and holding while powering up was for the failsafe mode of 2.0g IIRC Jul 22 21:11:57 should the status lights change at all to indicate success? Jul 22 21:12:05 Not sure... Jul 22 21:12:30 okay well. do i need to change my macbook to a static IP in order to get into the admin page? Jul 22 21:12:43 do i have to have the internet cable removed? right now i just have one lan cable from the fonera to my computer Jul 22 21:14:13 hey sorry about earlier. i am using the firmware you mentioned. i looked in the wrong place. i downloaded the old one just now thinking i may have to restore Jul 22 21:14:26 someone on the web mentioned that there were registration problems with new firmwares Jul 22 21:14:40 i am not sure i will be able to register this because i am pretty sure it is registered to someone else (second hand) Jul 22 21:15:00 at this point i just want to get it working again and have the wifi connections run in a stable fashion Jul 22 21:15:41 Registration should be unrelated to the wifi stability. When you get things sorted out, you can contact customer support to unregister the device I think Jul 22 21:16:22 I don't think you need a static IP, after a reset it should just have a DHCP server on the LAN interface Jul 22 21:17:03 i have the fonera connected to my standard (non wifi) router. do i have to disable dhcp on the fonera? anything else special i must do? Jul 22 21:17:17 i'm going to connect the fonera to my winxp laptop so i dont interrupt chatting with you Jul 22 21:17:38 all i know is that i had a lot of trouble accessing the page using http://fonera Jul 22 21:20:08 i connected it to port 1 and 2 and tried http://fonera from IE and it says it cannot display the page Jul 22 21:20:20 is there anyway i can ping the fonera to see if it is connected? Jul 22 21:21:38 You can ping 192.168.10.1 in normal circumstances Jul 22 21:22:08 You can also run ipconfig /all in a terminal and check if you got an IP address and if the gateway address is set to 192.168.10.1 Jul 22 21:22:40 gonzobrains: But for connecting things, you should be fine leaving the Fonera's WAN port disconnected, only connect the laptop to one of the LAN ports Jul 22 21:22:53 well, i just tried connecting through the default wireless "myplace" with success Jul 22 21:22:59 i'm not sure why the ethernet cable option didn't work Jul 22 21:23:14 although it is reporting a very weak connection, even though it is only two feet away from my computer Jul 22 21:23:45 the fonera is supposed to issue an IP address to the notebook after a 15 sec reset? Jul 22 21:24:35 i am going to choose "DHCP" in the wizard's first step Jul 22 21:25:15 Yes, it should issue an IP address right away Jul 22 21:25:38 Selecting DHCP in the first step means that you'll connect to your ADSL modem using DHCP, it's unrelated to the internal ports Jul 22 21:25:39 okay but what happens if i have the fonera connected to a modem that issues addresses already? Jul 22 21:25:54 yes, i know i'm just telling you what i am doing for each step in case i do something wrong Jul 22 21:26:11 The fact that you get a wizard does mean the reset worked, I think Jul 22 21:26:14 ok i just chose and admin password. now it says i'm offline so i am skipping the config for all the extra goodies Jul 22 21:26:29 now it says congratulations so i click next Jul 22 21:26:43 Having a modem with DHCP already is fine, the Fonera will do NAT to translate between the two networks Jul 22 21:27:02 (The only exception is when your modem also works in the 192.168.10.x range, that will mess things up) Jul 22 21:27:05 oh maybe that was the problem. i was disabling DHCP on the fonera earlier Jul 22 21:27:25 What you can do is select "Bridge" instead of DHCP in the internet settings Jul 22 21:27:35 okay i am at the dashboard now Jul 22 21:27:42 i didn't see bridging before Jul 22 21:27:56 That will disable the DHCP server in the Fonera, and connect the WAN and LAN port together Jul 22 21:27:57 what should i do now? connect WAN cable? Jul 22 21:28:03 Bridge is new in 2.3.6 Jul 22 21:28:13 ok Jul 22 21:28:19 it says i have 2.3.6.0 installed Jul 22 21:28:23 gonzobrains: You could give the LAN cable a try, see if that still causes problems? Jul 22 21:28:48 gonzobrains: When you say "didn't see bridging before", you mean in the wizard just now? Jul 22 21:28:49 should i try connecting the internet first? Jul 22 21:29:10 yes i mean after i installed the new firmware when i was looking through settings i didn't notice a bridging option Jul 22 21:29:38 but you know i was having so many problems with stable internet and registration i may have just overlooked it out of frustration Jul 22 21:30:03 Ah, it seems it never got added to the wizard. There's some duplication of settings here and there. Jul 22 21:30:40 And the bridging option is a bit hidden in the settings: It's in the same dropdown as DHCP under internet connection Jul 22 21:31:07 okay so what do i do now? Jul 22 21:31:08 gonzobrains: You can try connecting the internet. The dashboard should show the status in the lower left Jul 22 21:31:26 yes i see that. i will try it now Jul 22 21:31:49 do i have to refresh the screen? Jul 22 21:32:25 okay i am connected Jul 22 21:32:44 can you access the internet from the MyPlace signal as well? Jul 22 21:33:04 i will open another tab and try Jul 22 21:33:07 and ping something too Jul 22 21:33:19 okay i can ping google Jul 22 21:33:38 ok Jul 22 21:33:52 Now perhaps try the LAN cable connection? Jul 22 21:35:09 ok Jul 22 21:35:17 i just disabled my wireless Jul 22 21:35:23 hardware button Jul 22 21:36:14 ping works Jul 22 21:36:50 okay web works Jul 22 21:38:39 i will try my mobile phone again Jul 22 21:40:49 ok mobile phone cannot see MyPlace Jul 22 21:41:12 that's okay for now. i just want to configure the wireless so that it is stable and then get the fonera registered Jul 22 21:41:55 every time i click "register" i just re-displays the dashboard. Jul 22 21:45:42 okay strange my phone can see the free internet but not the private one Jul 22 21:49:34 gonzobrains: Both of those are known problems, so that's "ok" :-) Jul 22 21:49:45 what's the fix? Jul 22 21:50:13 gonzobrains: Waiting a bit for 2.3.6.1 is probably the easiest Jul 22 21:51:21 gonzobrains: Alternatively, you can get the developer firmware and test the fixes we have at http://trac.fonosfera.org/fon-ng/ticket/830 and http://trac.fonosfera.org/fon-ng/ticket/540 Jul 22 21:51:59 what does it fix? Jul 22 21:52:07 you want me to wait for it before i can register? Jul 22 21:52:29 That would be the easiest for you. Registration isn't critical Jul 22 21:53:23 well it is not critical but how can i stop my router from dropping the wi fi signal all the time? Jul 22 21:53:23 I expect the new firmware to be released next week or the week after that Jul 22 21:53:31 ok Jul 22 21:53:35 i guess i can wait then Jul 22 21:53:43 so should i look for that bridge setting or just leave everything as-is for now? Jul 22 21:53:48 Is it dropping the FON_FREE_INTERNET signal? Jul 22 21:54:04 well, it seems like it. Jul 22 21:54:12 but i can't test the free one unless i am registered right? Jul 22 21:54:30 You can still connect, just not log in afterwards Jul 22 21:54:46 okay well, i'm just looking at my phone. it says connected, then out of range Jul 22 21:54:59 it's connecting again now Jul 22 21:55:12 will the new firmware fix it being able to see the private side? Jul 22 21:55:18 We've also been looking at some issue where the public signal dropped every few seconds, perhaps you're getting this one as well Jul 22 21:55:26 yes, it will Jul 22 21:55:28 yes i am Jul 22 21:55:33 it drops all the time on my mac book Jul 22 21:55:42 i dont see that on the windows machine at the moment Jul 22 21:56:10 should i turn off the fon spot for now then? Jul 22 21:56:31 If you're seeing the same issue, it might very well be gone tomorrow Jul 22 21:56:42 Luis was having the same issue, but when we got around to debugging it, it had stopped ;-) Jul 22 21:56:43 tomorrow? Jul 22 21:56:49 hmm Jul 22 21:56:56 tomorrow, or soon-ish anyway ;-) Jul 22 21:57:04 why? Jul 22 21:57:35 i am in thailand, so i am going to switch my country code in the dashboard settings. it is set on spain now Jul 22 21:58:01 it is set for WPA TKIP automatic mixed b/g/n ht20/ht40 Jul 22 22:01:12 That should all be fine Jul 22 22:03:36 who do i speak to about registering next week? Jul 22 22:04:23 do you know if this thing will support sierra wireless' c885 3G aircard? Jul 22 22:07:12 gonzobrains: You can probably best contact tech support at https://www.fon.com/en/support/contactUs Jul 22 22:07:36 gonzobrains: Don't forget to include the MAC address of your Fonera (it should be printed on a label on the side) Jul 22 22:07:54 i sent it to support@fon.com awhile ago Jul 22 22:08:57 if i want to be able to expose the fonera to the outside world what do i need to do? I am already running dynDNS on my dlink dsl modem Jul 22 22:08:59 Ah, that should work just fine Jul 22 22:09:15 You'll have to set up proper port forwards on your ADSL modem Jul 22 22:09:38 As for the 3G modem, it's listed as non-working on http://wiki.fon.com/wiki/3G_compatibility Jul 22 22:10:04 Though 3G support has improved greatly in the latest firmware Jul 22 22:10:12 so maybe it will work next week? ;) Jul 22 22:10:13 Do you have such an aircard? Jul 22 22:10:16 yes Jul 22 22:10:19 it is from AT&T Jul 22 22:10:33 Nope, next week's release is really a small bugfix only release Jul 22 22:10:38 oh that sucks Jul 22 22:10:52 do i need to change that bridge setting? where is it? Jul 22 22:10:53 but it might be that the last test of this device was with an older version (2.3.0 or somethign) Jul 22 22:11:20 gonzobrains: Bridge isn't needed, but it might make things easier Jul 22 22:11:26 gonzobrains: Its under Settings -> Internet Jul 22 22:11:35 well will it make things easier for the port forwarding? Jul 22 22:11:46 how do i make sure the fonera always has a static address for the dlink router? Jul 22 22:12:39 Either configure your router to always give the same address, or set the internet connection type to "static" on the Fonera Jul 22 22:12:47 or "bridge", then it will also have a static IP Jul 22 22:26:09 gonzobrains: I'm off to bed, perhaps I'll see you tomorrow Jul 22 22:26:30 gonzobrains: Feel free to stick around here, I'd like to hear your experiences! Jul 22 22:26:41 yeah, me too. i'll talk to you later. let me know about the new firmware when it is released Jul 22 22:26:42 thanks again Jul 22 22:27:21 gonzobrains: Keep an eye on the blog (blog.fonosfera.org), it should be announced there Jul 22 22:27:52 thanx **** ENDING LOGGING AT Fri Jul 23 02:59:56 2010