**** BEGIN LOGGING AT Sat Oct 09 02:59:57 2010
Oct 09 15:35:15 <romano2k> hi there!
Oct 09 15:35:31 <romano2k> i opened a support ticket for a bug with my fonera and they asked me to come here
Oct 09 15:36:10 <romano2k> my Fonera 2.0n still shows "Your internet is misconfigured." with a 3G stick although I upgraded it to 2.3.6.1
Oct 09 15:36:21 <romano2k> http://yfrog.com/ncinternetmisconfiguredwip
Oct 09 15:38:40 <blogic> can you try to use a custom dns ?`
Oct 09 15:38:44 <blogic> 8.8.8.8
Oct 09 15:38:47 <romano2k> yes
Oct 09 15:38:51 <romano2k> google's?
Oct 09 15:38:53 <blogic> yes
Oct 09 15:38:56 <blogic> try to set it
Oct 09 15:39:04 <blogic> and override your isps dns
Oct 09 15:39:07 <blogic> see if that help
Oct 09 15:39:14 <blogic> and what 3g dongle is it ?
Oct 09 15:39:51 <romano2k> Option Icon 225
Oct 09 15:39:56 <romano2k> with Orange France
Oct 09 15:40:34 <blogic> ok that modem is supported
Oct 09 15:40:38 <blogic> so it must be some isp setting
Oct 09 15:40:44 <blogic> try a different dns server
Oct 09 15:41:19 <romano2k> of course it's supported, i bought both the 3G stick and the Fonera especially for this :)
Oct 09 15:42:01 <romano2k> changed the DNS
Oct 09 15:42:25 <romano2k> should i click "Restart 3G" or should i reboot the Fonera instead?
Oct 09 15:42:39 <blogic> Restart 3G should be fine
Oct 09 15:43:55 <blogic> the  "Your internet is misconfigured." shows up as the fon has problems reaching the fon server
Oct 09 15:44:08 <blogic> or onlined goes amok
Oct 09 15:44:13 <romano2k> yeah i know
Oct 09 15:44:19 <romano2k> i read a bunch of things about that problem
Oct 09 15:44:30 <romano2k> it earned me the replacement of my Fonera 2.0g with a n
Oct 09 15:44:35 <blogic> we should remove that in the next firmware
Oct 09 15:44:41 <blogic> haha
Oct 09 15:44:50 <romano2k> :)
Oct 09 15:45:07 <romano2k> still the same problem with new dns
Oct 09 15:45:14 <blogic> bizarre
Oct 09 15:45:21 <blogic> maybe they are blocking it
Oct 09 15:45:21 <romano2k> but this time
Oct 09 15:45:22 <blogic> hmmmm
Oct 09 15:45:24 <blogic> yes ?
Oct 09 15:45:31 <romano2k> i still don't have an ip address
Oct 09 15:45:40 <blogic> maybe try to reboot
Oct 09 15:45:48 <blogic> or tell it to not share fon when using 3g
Oct 09 15:45:55 <blogic> there is an option in the settings somewhere
Oct 09 15:46:18 <romano2k> already did that (don't share)
Oct 09 15:46:32 <blogic> hmmmm
Oct 09 15:46:46 <romano2k> i'm gonna double check the ISP settings
Oct 09 15:46:47 <blogic> you are best of asking blathijs
Oct 09 15:46:49 <blogic> ok
Oct 09 15:46:51 <blogic> please do
Oct 09 15:46:59 <blogic> maybe the apn is wrong ?
Oct 09 15:47:02 <blogic> or similar
Oct 09 15:50:53 <romano2k> do you know where i can find the default access points?
Oct 09 15:51:48 <blogic> orange france ?
Oct 09 15:51:52 <romano2k> i mean
Oct 09 15:51:59 <romano2k> we have a list in the fonera
Oct 09 15:52:05 <blogic> yes
Oct 09 15:52:15 <blogic> that is from ubuntu network manager
Oct 09 15:52:19 <romano2k> i'm using my own parameters because there are 6 entries for Orange
Oct 09 15:52:24 <romano2k> okay
Oct 09 15:52:25 <blogic> ah i see
Oct 09 15:52:36 <blogic> do you have prepaid or contract ?
Oct 09 15:53:04 <blogic> apn: orange user: orange pass:orange ?
Oct 09 15:53:11 <blogic> that is what google tells me
Oct 09 15:53:31 <blogic> or
Oct 09 15:53:34 <blogic> orange.fr fro apn
Oct 09 15:53:37 <blogic> orange.fr for apn
Oct 09 15:53:48 <romano2k> that's the "or" that don't help me :)
Oct 09 15:53:54 <romano2k> i can't find myself too
Oct 09 15:53:59 <romano2k> if it's "orange" or "orange.fr"
Oct 09 15:54:06 <romano2k> i have contract
Oct 09 15:54:24 <romano2k> i just selected the "Orange (contract)" preselection in the configuration menu
Oct 09 15:54:29 <romano2k> rebooted the Fonera
Oct 09 15:54:34 <romano2k> this time it gets IP and DNS
Oct 09 15:54:48 <romano2k> but i still have the "Your Internet is misconfigured" screen
Oct 09 15:54:58 <romano2k> just like on that http://yfrog.com/ncinternetmisconfiguredwip screenshot
Oct 09 15:57:01 <blogic> ok
Oct 09 15:57:18 <blogic> can you ssh into the fonera and do a "ping google.com"
Oct 09 15:57:21 <blogic> see if that works
Oct 09 15:57:23 <romano2k> yes
Oct 09 15:57:31 <romano2k> i have to download PuTTY before
Oct 09 15:58:14 <romano2k> what are the login/pass ?
Oct 09 15:58:26 <romano2k> the same as the admin page?
Oct 09 15:58:38 <romano2k> that's it, sorry for this dumb question
Oct 09 15:58:56 <romano2k> "ping google.com" doesn't work
Oct 09 15:59:23 <blogic> ok
Oct 09 15:59:30 <blogic> then your apn settigns are wrong
Oct 09 15:59:39 <blogic> if ti cant ping google you are not online
Oct 09 15:59:55 <blogic> best call the orange support and ask what apn/user/pass you need to use
Oct 09 16:00:00 <romano2k> maybe it's google :D
Oct 09 16:00:42 <romano2k> trying with orange/orange/orange/8.8.8.8
Oct 09 16:00:46 <romano2k> after i'll have to leave
Oct 09 16:02:15 <romano2k> wow
Oct 09 16:02:17 <romano2k> it works!
Oct 09 16:02:32 <romano2k> strange i never ended up with these settings!
Oct 09 16:02:34 <romano2k> thank you!
Oct 09 16:03:22 <blogic> hehe
Oct 09 16:03:23 <blogic> :)
Oct 09 16:03:25 <blogic> \o/
Oct 09 16:03:41 <blogic> happy it works
Oct 09 16:03:48 <romano2k> thank you very much
Oct 09 16:03:54 <blogic> my pleasure
Oct 09 16:03:56 <romano2k> i got confused with the 4 settings
Oct 09 16:03:59 <blogic> well
Oct 09 16:04:04 <romano2k> it wasn't difficult
Oct 09 16:04:05 <blogic> it might work without 8.8.8.8
Oct 09 16:04:13 <romano2k> yes it should
Oct 09 16:04:19 <blogic> but some isp have strange dns on 3g uplink
Oct 09 16:04:20 <romano2k> i'm afraid it's just something related to the apn
Oct 09 16:04:33 <romano2k> (that i could have resolved alone)
Oct 09 16:04:38 <blogic> well
Oct 09 16:04:38 <romano2k> so sorry for disturbing :)
Oct 09 16:04:40 <romano2k> really
Oct 09 16:04:41 <blogic> ?!
Oct 09 16:04:42 <blogic> haha
Oct 09 16:04:43 <blogic> no way
Oct 09 16:04:49 <blogic> i like to help :)
Oct 09 16:04:53 <blogic> its what i am here for
Oct 09 16:04:56 <blogic> :D
Oct 09 16:04:57 <romano2k> okay ;)
Oct 09 16:05:04 <romano2k> then i'll try to help too
Oct 09 16:05:08 <romano2k> but now i have to leave
Oct 09 16:05:11 <romano2k> thank you very much
Oct 09 16:05:15 <romano2k> see you later!
Oct 09 16:05:17 <blogic> cya
**** ENDING LOGGING AT Sun Oct 10 02:59:57 2010