**** BEGIN LOGGING AT Tue Feb 21 02:59:58 2012
Feb 21 03:13:25 * bhuey is suffering from cabin fever and getting irritated
Feb 21 10:59:45 <ice8lue> heyho!
Feb 21 11:03:07 <ice8lue> did someone get gnome-shell working on ubuntu chroot?
Feb 21 11:05:45 <ice8lue> or which wm do you prefere on the TP
Feb 21 14:43:48 <cat-xeger> ugh.
Feb 21 14:57:36 <jtrucks> cat-xeger: ?
Feb 22 00:31:44 <rwhitby> invalidopcode: http://www.webos-internals.org/wiki/QTWebkit
Feb 22 00:32:44 <invalidopcode> rwhitby: thanks!
Feb 22 00:33:46 <rwhitby> invalidopcode: halfhalo and dkirker are working on it
Feb 22 00:33:53 <rwhitby> invalidopcode: and cryptk|offline too
Feb 22 00:34:10 <bhuey> hey rwhitby
Feb 22 00:35:43 <invalidopcode> rwhitby: ok thanks, I'll try talking to one of them. I don't know how much help i could give, but I'd like to help out in any way I can
Feb 22 00:52:59 <Amperage> anybody here familiar with DFU mode on HP touchpad?
Feb 22 00:53:34 <dwc-> "damn, *ucked up"?
Feb 22 00:53:45 <wrea> lol
Feb 22 00:54:02 <Amperage> was talking to jcsullins a bit the other night. he said he would look into writing a custom moboot to by pass the second bootie
Feb 22 00:54:29 <Amperage> in the meantime.. I was thinkin. is there a way to force flash the webos software using dfu?
Feb 22 00:54:54 <Amperage> webos doctor expects usb recovery mode but it doesn't make it that far. stops short on a battery error
Feb 22 00:56:37 <jcsullins> Amperage: can't flash anything via DFU ... only load second-stage bootloader
Feb 22 00:57:01 <Amperage> oh there you are
Feb 22 00:57:12 <Amperage> stopped in a couple times. didn't see you active
Feb 22 00:57:36 <jcsullins> I lurk :)
Feb 22 00:57:44 <Amperage> oh ok. I thought perhaps it would work something like iphone
Feb 22 00:57:59 <Amperage> where you can flash using more than one method
Feb 22 00:58:20 <Amperage> dfu mode if it's really busted or you are tryin something outside of what itunes wants to do
Feb 22 00:58:28 <Amperage> or the standard usb recovery mode
Feb 22 00:59:06 <Amperage> workin on some other stuff but the touchpad keeps calling out to me from across the room.. heeeeelp
Feb 22 00:59:20 <invalidopcode> Amperage: there is a possibility you can effectively brick the touchpad to the point where it won't start up and you have to send it to HP for repair
Feb 22 00:59:27 <Amperage> it's been plugged into the HP charger since we last talked btw
Feb 22 00:59:32 <Amperage> no change
Feb 22 00:59:43 <jcsullins> I think the real fix is callin HP
Feb 22 00:59:43 * invalidopcode speaks from experience 
Feb 22 01:00:17 <jcsullins> that battery check is there for a reason (in bootie)
Feb 22 01:00:56 <Amperage> yeah but from what I've been seeing in posts about palm phones doing it and even a couple examples of the HP touchpad
Feb 22 01:01:02 <Amperage> it's often not the battery at all
Feb 22 01:01:06 <Amperage> just a confused charging system
Feb 22 01:01:43 <Amperage> sometimes they got it to work by reflashing sometimes the device ended up at HP
Feb 22 01:03:18 <Amperage> I'm not sure this guy is interested in dealing with HP anymore. talked to him again today. told him that somebody (you) may have a long shot solution but everything else I'd seen said any chance of resurrecting webos devices when they do that
Feb 22 01:03:44 <Amperage> involves unplugging the battery for a bit but it would def void any warranty
Feb 22 01:03:52 <Amperage> he said to take it apart
Feb 22 01:04:36 <Amperage> not sure how his originally conversation went with HP support when the touchpad first quit working.. but apparently it wasn't favorable
Feb 22 01:04:42 <Amperage> original*
Feb 22 01:05:29 <jcsullins> well, sometimes you just get a bad tech support person and another call goes entirely diffferently
Feb 22 01:06:46 <Amperage> yeah I mentioned that as well. I think he just doesn't want to be bothered with it anymore. if I can't fix it he will probably end up trashing it
Feb 22 01:06:59 <wrea> HPalm support is all around horrible
Feb 22 01:07:14 <Amperage> was one of the $149 sale touchpads from late last year
Feb 22 01:07:25 <Amperage> so on his end he's not out $499 or anything
Feb 22 01:08:02 <Amperage> I do PC repair.. I've had to deal with HP a number of times involving their computers
Feb 22 01:08:06 <Amperage> never palm devices
Feb 22 01:08:25 <Amperage> but I can't imagine it's much better and I don't like having to call them either
Feb 22 01:09:03 <Amperage> not singling out HP... nobody has good support anymore ;)
Feb 22 01:10:20 <RagingMind> I don't like apple, but I'll stand up for their support group
Feb 22 01:10:23 <scoutcamper> "hi my name is joe how can i help?"(really thick indian accent)
Feb 22 01:10:28 <Amperage> guess it's a sad side effect of the cutthroat market and low profit margins on hardware these days. they can't afford to give good support
Feb 22 01:10:47 <Amperage> apple is exempt.. cause they charge $5billion for their stuff
Feb 22 01:11:08 <Amperage> they can afford to hold your hand a little when their markup is 1000%
Feb 22 01:11:55 <invalidopcode> you can use HP's online chat thing and it went really smoothly for me,wrea
Feb 22 01:12:12 <jcsullins> ^ same here
Feb 22 01:12:21 <Amperage> do they offer much along the line of tech support
Feb 22 01:12:39 <Amperage> or is it your usual scripted help desk
Feb 22 01:12:45 <wrea> invalidopcode, yes, i know. and it was horrible
Feb 22 01:12:49 <wrea> Amperage, scripted
Feb 22 01:13:25 <Amperage> I can't imagine almost anyone in this channel knows less than outsourced help desk personel ;)
Feb 22 01:14:11 <jcsullins> Amperage: I would think if you told them what you told me, it should go fairly smoothly
Feb 22 01:14:32 <invalidopcode> Amperage: iirc wrea had a bad experience a ways back with their support, but a month or so ago i got mine into a weird boot state and send it in and they sent me a refurbished one back
Feb 22 01:16:13 <Amperage> I might just have to talk to support myself and see if they can issue a rma
Feb 22 01:16:34 <Amperage> he's stubborn.. like I said a bit ago I think he's washed his hands of sitting on the phone with HP
Feb 22 01:16:52 <Amperage> I hate to give up on it though :)
Feb 22 01:17:10 <invalidopcode> Amperage: did you try the online IM chat support thing?
Feb 22 01:17:13 <Amperage> I'm fairly curious about the inner workins of webos now
Feb 22 01:17:25 <Amperage> I even ordered a used palm pre to mess around with
Feb 22 01:17:54 <Amperage> no. I haven't tried that for the touchpad
Feb 22 01:18:04 <Amperage> I've used it a number of times in the past for pc support
Feb 22 01:18:08 <Amperage> but usually ended up the same
Feb 22 01:18:25 <Amperage> they tell me to try the same things I'd already done.. you know common sense stuff
Feb 22 01:18:31 <Amperage> then said.. yep. looks like it's broke
Feb 22 01:18:36 <Amperage> essentially
Feb 22 01:18:57 <invalidopcode> ah, cause when i did it, they just asked me a couple generic "did you try charging it" and all that stuff, and then after none of it worked, they created a ticket to have me send it back to them
Feb 22 01:19:03 <Amperage> I think one time they pointed me to a unreleased bios that fixed a problem
Feb 22 01:19:05 <invalidopcode> it took less than 20 mins
Feb 22 01:19:28 <Amperage> but that was about the only time I can think of it wasn't a complete waste of time on my end
Feb 22 01:20:10 <Amperage> he didn't do the web chat but he did talk to phone support about a week ago now
Feb 22 01:20:21 <invalidopcode> try this: http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/solutions/article/43473_en.html
Feb 22 01:20:23 <Amperage> and I guess didn't have any luck getting them to warrant it
Feb 22 01:20:41 <Amperage> then he tried exchanging it at the place he bought it
Feb 22 01:20:46 <Cerealklr> Hello, all.
Feb 22 01:20:52 <Amperage> they didn't have more in stock so gave him the run around a bit
Feb 22 01:21:02 <Amperage> told him to talk to HP support which he already had
Feb 22 01:21:39 <Amperage> I'm trying that now
Feb 22 01:21:53 <Amperage> I'm not the original owner though and don't have his account info
Feb 22 01:22:01 <Amperage> so I'm not sure that will get me very far
Feb 22 01:22:10 <invalidopcode> fun
Feb 22 01:22:33 <Amperage> if they need that info I'd have to wait till tomorrow to get it from hom
Feb 22 01:22:39 <Amperage> him*
Feb 22 01:23:11 <Amperage> I only have the device here with the packaging
Feb 22 01:23:33 <Amperage> and a nice battery icon with a ? in the middle
Feb 22 01:23:46 <Amperage> it's been on there for more than a day now
Feb 22 01:24:04 <Cerealklr> Give it some time. The battery is probably just having an existential crisis.
Feb 22 01:24:15 <Amperage> it's been on the HP charger a while now
Feb 22 01:24:40 <Amperage> when I first got it i tried all the normal stuff before hittin google.com
Feb 22 01:24:47 <Amperage> let it charge overnight etc
Feb 22 01:25:02 <Cerealklr> TouchPad?
Feb 22 01:25:04 <Amperage> it will actually run off the battery for quite a while
Feb 22 01:25:14 <Amperage> but it still insists it's mia or something
Feb 22 01:25:18 <Amperage> yeah touchpad
Feb 22 01:25:24 <Cerealklr> Weird stuff.
Feb 22 01:25:30 <Amperage> I've read about other webos devices doing that
Feb 22 01:25:37 <Cerealklr> I've had some downright strange power issues with my two TPs myself
Feb 22 01:25:45 <Amperage> and some people have fixed it by pulling the battery then plugging in usb
Feb 22 01:25:51 <Cerealklr> never got a why, but I did get it working again by letting the battery fully discharge
Feb 22 01:25:54 <Amperage> powering it on and popping the battery back in
Feb 22 01:25:58 <Cerealklr> then letting it charge overnight again
Feb 22 01:26:05 <Amperage> this one I can't do that obviously without taking it apart
Feb 22 01:26:24 <Amperage> yeah I let it fully discharge
Feb 22 01:26:39 <Cerealklr> curious
Feb 22 01:26:46 <Amperage> enough so that it woudln't stay on the battery error icon for more than 2 sec without powering back off
Feb 22 01:26:55 <Cerealklr> I wish we had a poll for TP users to see how the hardware's been lasting
Feb 22 01:27:01 <Amperage> then plugged in the usb and hit power + vol up
Feb 22 01:27:11 <Cerealklr> I wonder if there were physical reasons for HP's apparently botched management of the Touchpad deal
Feb 22 01:27:20 <Amperage> vol up+ power only gets me into dfu mode
Feb 22 01:27:27 <Cerealklr> right
Feb 22 01:27:27 <Amperage> it won't go to the usb icon
Feb 22 01:27:31 <Cerealklr> did you redoctor whe--
Feb 22 01:27:35 <Cerealklr> oh, really?
Feb 22 01:27:39 <Cerealklr> How weird.
Feb 22 01:27:41 <Amperage> yeah
Feb 22 01:27:48 <Amperage> it stops at the battery error icon
Feb 22 01:28:19 <Amperage> if I get it into serial qualcomm mode or palm dfu mode the device shows up on the comp but the screen stays black
Feb 22 01:28:41 <Amperage> if the touchpad display lights at all it goes directly to that battery error and doesn't detect as anything on the comp
Feb 22 01:28:52 <RagingMind> if it's dying that early and it's never been opened... I imagine they'd replace it
Feb 22 01:29:10 <Amperage> yeah I never pulled it apart
Feb 22 01:29:22 <Amperage> I pried the ine side back a bit to get a look at the clips
Feb 22 01:29:26 <Cerealklr> I'll be back in a bit
Feb 22 01:29:29 <Amperage> told him i could take it apart if need be
Feb 22 01:29:35 <Amperage> but didn't open it
Feb 22 01:30:00 <Amperage> I guess they have some type of tamper tape inside
Feb 22 01:30:12 <Amperage> unless they can actually hear it snap when it's opened
Feb 22 01:30:37 <Amperage> not sure  how they would check if it's been opened
Feb 22 01:30:56 <Amperage> since it would tear when the HP tech opened it as well
Feb 22 01:31:40 <Amperage> guessing maybe you can hear it break or something
Feb 22 01:39:30 <Cerealklr> back
Feb 22 01:40:09 <Cerealklr> out of curiosity, has anybody pulled down a copy of the linux 3.3 kernel to start toying with running WebOS on it?
Feb 22 01:41:08 <Cerealklr> I could very much use some new hardware to replace my aging Franken Pre Plus, and it seems like a project I'd like to lend a hand to.
Feb 22 01:41:40 <Cerealklr> figuring out how to run other OS's in WebOS is fun and all, but helping to get WebOS on new hardware could be legitimately useful.
Feb 22 02:03:34 <Amperage> been on with HP web chat for ~30 min now ;)
Feb 22 02:03:44 <Amperage> nothing so far
Feb 22 02:03:56 <Amperage> he just keeps telling me to charge it for at least 2 hours
Feb 22 02:04:07 <Amperage> which I've done repeatedly
Feb 22 02:04:30 <Amperage> seems a bit reluctant to admit it's actually broken
Feb 22 02:05:50 <wrea> have fun with that
Feb 22 02:05:51 <wrea> lol
Feb 22 02:17:28 <PatrickC> Amperage, whats wrong with the touchpad?
Feb 22 02:21:25 <Amperage> sticks on battery icon with ? in the middle
Feb 22 02:21:36 <Amperage> won't enter novacom recovery mode
Feb 22 02:21:41 <PatrickC> that doesnt seem good lol
Feb 22 02:21:52 <PatrickC> ive found calling HP is better then online chat
Feb 22 02:22:02 <Amperage> I just finished up with web chat
Feb 22 02:22:28 <Amperage> after ~38 minutes he tried to just blame it on a charger malfunction and get rid of me
Feb 22 02:22:37 <PatrickC> lol
Feb 22 02:23:02 <Amperage> I told him that I know it's charging cause I can discharge it completely. leave it plugged into the HP charger overnight
Feb 22 02:23:11 <Amperage> then run it again on that battery error screen for hours again
Feb 22 02:23:16 <Amperage> ON the battery
Feb 22 02:23:27 <Amperage> so the battery has to be getting a charge
Feb 22 02:23:35 <Amperage> the touchpad just insists it's busted
Feb 22 02:23:56 <Amperage> anyway. after refusing to let him get rid of me
Feb 22 02:24:13 <Amperage> he finally agreed that it's a hardware problem in the touchpad
Feb 22 02:24:27 <Amperage> gave me a chat ID # that the owner can refernce when he calls for RMA
Feb 22 02:24:58 <jcsullins> so, success?
Feb 22 02:24:58 <Amperage> but yeah.. that's what those guys do
Feb 22 02:25:05 <Amperage> they read through their little check list
Feb 22 02:25:15 <Amperage> then try to get rid of you without actually admitting hardware failure
Feb 22 02:25:26 <Amperage> like saying "just leave it charge longer" or something
Feb 22 02:25:54 <Amperage> we atleast I got a chat session ID i guess phone support can reference
Feb 22 02:26:16 <Amperage> he said they can see  using that ID that it was determined to be needing sent in fr repair
Feb 22 02:27:10 <Amperage> were you making any progress on the moboot?
Feb 22 02:28:01 <Amperage> I guess as long as phone support doesn't give him problems using that chat ID ref. it's a success
Feb 22 02:28:10 <Amperage> I still want to know whats actually wrong with it
Feb 22 02:28:10 <jcsullins> some, but discovered it will take more work that I had originally hoped ... you will probably have it back from HP by the time it's done
Feb 22 02:28:13 <Amperage> :)
Feb 22 02:29:39 <Amperage> well I got a palm pre incomming
Feb 22 02:29:53 <Amperage> hopefully I can use all the nice tools I installed on my mac to destroy it
Feb 22 02:30:01 <Amperage> least get something outta them :)
Feb 22 02:31:10 <Amperage> I doubt they even need to pull these apart at HP for something like this
Feb 22 02:31:21 <Amperage> assuming it's some type of corrupted firmware issue
Feb 22 02:31:43 <Amperage> probably have tools to correct it using one of the other diag modes
Feb 22 02:32:03 <Amperage> they need to share ;)
**** ENDING LOGGING AT Wed Feb 22 02:59:58 2012